Shipping policy
At JayTees Apparel, we aim to provide a smooth and transparent shipping experience for our customers. Please review the following information regarding how we handle orders, processing, and delivery.
Order Processing
All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Shipping Rates and Estimates
We offer free standard shipping on all orders within the United States. All orders are shipped via USPS Grape Shipping and typically arrive within 3–7 business days after processing.
Please note: Estimated delivery times are provided by third-party carriers and may vary due to factors such as weather conditions, seasonal volume, and regional delays.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for the tracking information to update. If you have not received your tracking number, feel free to reach out to us at [your email].
Incorrect Shipping Information
Please ensure all shipping information is correct at checkout. JayTees Apparel is not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.
International Shipping
At this time, we only ship within the United States. We hope to expand our shipping zones in the future.